Submit a Support Ticket
We’re here to help!
If you’re facing any issue with your order, payment, or shipment — simply fill out the form below.
Our dedicated support team will review your request and get back to you within 24–48 hours (business days).
🧾 Please Provide the Following Details:
Full Name
Email Address (used for your order)
Order Number
Issue Type: (e.g., Order Not Received / Damaged Product / Refund Request / General Inquiry)
Message / Description of the Issue
(Optional) Upload an image if you received a defective or wrong item.
Once you submit the form, you’ll receive a Ticket ID via email.
Please use that ID for any future follow-up — it helps us respond faster.
💌 Support Email: support@homesecrets.store
📦 Response Time: 24–48 business hours
Thank you for your patience and for choosing Home Secrets.
We truly value your trust and are committed to providing you with a smooth, hassle-free experience.