1. Shipping Coverage
homesecrets.store delivers products across India and internationally.
Your order can be shipped to any address of your choice — home, office, or another location (please note that delivery to post office boxes is not available).
We typically process and dispatch orders within 24 hours for most products and within 72 hours for certain special items.
Estimated delivery time is usually 2–5 working days depending on your location.
Exact delivery times will be clearly mentioned during checkout and on your order confirmation page.
2. Shipping Costs
Our shipments include express courier service, tracking details, and signature on delivery to ensure that your order arrives safely.
We offer:
- Free shipping on select products.
- Paid shipping for certain product categories, based on delivery location and courier service.
After placing your order, our team may contact you via email or phone to confirm or update your shipping cost details if required.
3. Order Tracking
Once your order is shipped, you will receive a tracking link via email or SMS.
You can use this link to monitor your shipment status in real time until delivery.
4. Returns & Exchanges
To return a product, please ship it to the following address:
📦 Return Department – homesecrets.store
(Please note: add your physical return address here once finalized)
You will be responsible for paying your own shipping costs for returning your item.
Shipping costs are non-refundable. If a refund is issued, the cost of return shipping will be deducted from the refund amount.
Depending on your location, the time required for an exchanged product to reach you may vary.
For high-value items, we recommend using a trackable courier service or purchasing shipping insurance.
homesecrets.store does not guarantee receipt of returned items without valid tracking proof.
5. Contact Information
For shipping-related questions or assistance, please contact us:
📧 Email: homesecrets.store@gmail.com
🌐 Website: www.homesecrets.store